FAQ

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Disinfectants

 Disinfectants vs cleaners, ClO2, safety data...

Stabilized chlorine dioxide is ClO2 gas captured in an aqueous solution. While Chlorine Dioxide and Chlorine share a name and both react through a process called oxidation, the effects of these compounds are completely different. Chlorine reacts and releases carcinogens and has little to zero microbial activity. Chlorine Dioxide reacts and adds oxygen to the air and when the process is complete ClO2 is reduced to the same by-products of salt. While oxidizing, our ClO2 solution, never creates anything toxic, corrosive, or carcinogenic. Learn More

Created through a proprietary Solvay process, our ClO2 results in a pharmaceutical-grade product. ClO2 does require activation, unlike most ClO2, ours is ready-to-use in seconds, not hours, and stored for up to 15 days. Learn More

As with any chemical, safety is a large concern. After activation and dilution, our ClO2 is mild on your skin, eyes, lungs, and surfaces. Be sure to read the BioVex label before use. 

BioVex® is a unique and proprietary blend of oxychloro chemistry that can be activated to generate a highly efficient and effective, broad-spectrum, hospital-grade disinfectant that eliminates pathogens. It has EPA registration indicating utility on non-porous surfaces that commonly are the source of communicable infections.

BioVex® is a Bacteriacide, Virucide, Fungicide, and Tuberculicide. BioVex® is uniquely effective against biofilm and is proven against bloodborne pathogens such as MRSA, VRE, HIV, and HEP-C. It also controls A virus, Salmonella, Listeria, E-Colli, and Trichophyton among others.

BioVex® is provided in a matched bottle to activator packaging. Everything is pre-measured and easy to use. Simply add the entire contents of the activator pack to the matched bottle of concentrate, shake for a few seconds, and then add the entire activated concentrate to the appropriate amount of tap water indicated on the package. The resulting application solution is then ready to use.

No! BioVex® requires no finish rinse. Simply apply it and forget it. It continues its action until the treated surface area is dry. It leaves no active residue behind.

Cleaners are not registered with the EPA and cannot make public health claims on their label such as killing germs or having any anti-microbial action. 

As part of the EPA registration process, disinfectant products are put through rigorous testing to prove their efficacy. The EPA registers three types of disinfectants: Limited, General, and Hospital. All three disinfectants destroy or irreversibly inactivate certain microorganisms on hard, inanimate surfaces and objects. You can determine a “limited,” “general,” or “hospital” disinfectant by the microorganisms listed on the label.

Limited must be supported by efficacy testing against either Salmonella cholerasuis or Staphylococcus aureus. Limited disinfectants are found mostly in household use. 

General must be supported by efficacy testing against both Salmonella cholerasuis and Staphylococcus aureus. General disinfectants are used in commercial areas.

Hospital must be supported by AOAC Use Dilution or AOAC Germicidal Spray efficacy testing against Staphylococcus aureus, Salmonella cholerasuis and Pseudomonas aeruginosa. The bacteria Pseudomonas aeruginosa hides behind biofilm and is difficult to eliminate. Killing this bacterium is required for “Hospital Disinfectant”.

Yes, BioVex is only effective against what it touches. Dirt and grime build a barrier between the surfaces and the solution limiting its effectiveness. For heavily soiled areas, a pre-cleaning step is required.

Bio-Cide International is the global leader in stabilized chlorine dioxide chemistry. With more than 40 years of application experience providing microbial control solutions, Bio-Cide has pioneered the use of the technology for thousands of food, drinking water, human and animal health applications. Continuing in-house R&D, regulatory affairs, and ISO certified management programs ensure that clients receive state of the art professional services and assistance.

Shipping & Account

Shipping info, where we ship, order status, update your info... 

Shipping varies based on where a box is going and how much it weighs. For the US, typically the USPS will make the final delivery to your door, though sometimes we use FedEx or UPS.

After your order has been processed, we will send you an email with tracking information. Or you can login to your account and see your current order status.

We currently only ship to the contiguous US, but we are working on expanding. If you are outside of this region email members@germ.rip to see what options might be available.

Equipment

Troubleshooting, damaged sprayer, returns...

First off, we're sorry about that. Secondly, there's a fix. Send a text to 877-353-4376 or an email to connect@germ.rip and we'll take care of you right away. Be sure to include an image of the broken item with your initial message.

We don't accept returns on our disinfectants, but we have a 30 day return policy on our other products. Check out our full return policy.