FAQ

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Downloads:  BioVex Q&A  |  Efficacy Data

Disinfectants

 Disinfectants vs cleaners, ClO2, safety data...

Stabilized chlorine dioxide is ClO2 gas captured in an aqueous solution. While Chlorine Dioxide and Chlorine share a name and both react through a process called oxidation, the effects of these compounds are completely different. Chlorine reacts and releases carcinogens and has little to zero microbial activity. Chlorine Dioxide reacts and adds oxygen to the air and when the process is complete ClO2 is reduced to the same by-products of salt. While oxidizing, our ClO2 solution, never creates anything toxic, corrosive, or carcinogenic. Learn More

Created through a proprietary Solvay process, our ClO2 results in a pharmaceutical-grade product. ClO2 does require activation, unlike most ClO2, ours is ready-to-use in seconds, not hours. Learn More

As with any chemical, safety is a large concern. After activation and dilution, our ClO2 is mild on your skin, eyes, lungs, and surfaces. Be sure to read the BioVex label before use. 

BioVex® is a unique and proprietary blend of oxychloro chemistry that can be activated to generate a highly efficient and effective, broad-spectrum, hospital-grade disinfectant that eliminates pathogens. It has EPA registration indicating utility on non-porous surfaces that commonly are the source of communicable infections.

BioVex® is a Bacteriacide, Virucide, Fungicide, and Tuberculicide. BioVex® is uniquely effective against biofilm and is proven against bloodborne pathogens such as MRSA, VRE, HIV, and HEP-C. It also controls A virus, Salmonella, Listeria, E-Colli, and Trichophyton among others.

BioVex® is provided in a matched bottle to activator packaging. Everything is pre-measured and easy to use. Simply add the entire contents of the activator pack to the matched bottle of concentrate, shake for a few seconds, and then add the entire activated concentrate to the appropriate amount of tap water indicated on the package. The resulting application solution is then ready to use. Watch Video

No! BioVex® requires no finish rinse. Simply apply it and forget it. It continues its action until the treated surface area is dry. It leaves no active residue behind.

Cleaners are not registered with the EPA and cannot make public health claims on their label such as killing germs or having any anti-microbial action. 

As part of the EPA registration process, disinfectant products are put through rigorous testing to prove their efficacy. The EPA registers three types of disinfectants: Limited, General, and Hospital. All three disinfectants destroy or irreversibly inactivate certain microorganisms on hard, inanimate surfaces and objects. You can determine a “limited,” “general,” or “hospital” disinfectant by the microorganisms listed on the label.

Limited must be supported by efficacy testing against either Salmonella cholerasuis or Staphylococcus aureus. Limited disinfectants are found mostly in household use. 

General must be supported by efficacy testing against both Salmonella cholerasuis and Staphylococcus aureus. General disinfectants are used in commercial areas.

Hospital must be supported by AOAC Use Dilution or AOAC Germicidal Spray efficacy testing against Staphylococcus aureus, Salmonella cholerasuis and Pseudomonas aeruginosa. The bacteria Pseudomonas aeruginosa hides behind biofilm and is difficult to eliminate. Killing this bacterium is required for “Hospital Disinfectant”.

Yes, BioVex is only effective against what it touches. Dirt and grime build a barrier between the surfaces and the solution limiting its effectiveness. For heavily soiled areas, a pre-cleaning step is required.

Equipment

Troubleshooting, damaged sprayer, maintenance...

First off, we're sorry about that. Secondly, there's a fix. Go to our Returns Portal. Be sure you have your order number and zip code. If you prefer, you can email us at connect@germ.rip and we can assist you in finding your order number or setting up a return!

Electrostatic is based on the principle that opposite charges attract and like charges repel. Two positively charged things will repel each other. Using this natural electrostatic phenomenon.

The sprayer places a positive charge on the liquid before entering the nozzle allowing the maximum levels of liquid to be charged and sprayed at negatively charged surfaces (most surfaces are either negative or neutral) allowing for a more complete coverage of the targeted surface.

The process of positively charging the liquid starts at the charging ring and flows to the tank. This way all the liquid has a positive charge prior to reaching the nozzle. As most surfaces are either negative or neutral, the dispersed droplets spread out more evenly and seek out a negative or neutral surface.

The end result is that the liquid can be applied faster, using less liquid and achieving a more complete coverage of the surface.

1. After each use before storing or before switching chemicals, spray water through the machine for 20 seconds to rinse out the line of any leftover chemicals that may start to build up.

2. Do not transport or store chemicals in the tank while connected to the sprayer. If you want to store chemicals in the tank, we recommend you purchase a tank cap and seal up the tank during transporting and storage of the sprayer. If you do not empty the tank, the user runs the risk of the liquid spilling in the case and damaging the electrical board in the unit or in the battery.

3. A plugged nozzle can occur if the machine is not regularly rinsed. If you have a plugged nozzle, remove the nozzle, soak in hot, soapy water for 10 minutes, then blow out the nozzle with compressed air. 

TO ADJUST THE NOZZLE

1. Remove the battery from the unit.

2. Insert the nozzle wrench into the front end of the unit.

3. Rotate wrench until the tabs on the nozzle and the slots on the wrench are lined up.

4. When the wrench slots and the nozzle tabs are lined up, the wrench will be completely inserted into the front end, rotate the wrench clockwise to adjust to a different size spray. The largest particle tip has a line cut through it, rotate clockwise until you hear a click to get the medium particle and rotate clockwise again until it clicks again to get the smallest particle.

5. Remove the wrench when complete.

TO REMOVE THE NOZZLE

1. Remove the battery from the unit.

2. Insert the nozzle wrench into the front of the unit.

3. Rotate wrench until the tabs on the nozzle line up with the slots in the wrench.

4. When the tabs and slots are lined up the wrench will be completely inserted into the front end.

5. To remove, rotate the wrench in the counter clockwise direction until the nozzle comes loose (¼ rotation).

6. Remove the wrench when complete.

TO INSERT THE NOZZLE

1. Remove the battery from the unit.

2. Insert the nozzle into the wrench, lining up the tabs on the nozzle and the slots on the wrench.

3. Insert the wrench with nozzle into the front end of the unit.

4. Push in and rotate the wrench ¼ turn counter clockwise. When you hear a click the nozzle is in position.

5. Remove the wrench when complete.

Shipping & Account

Shipping info, where we ship, order status, returns... 

Shipping varies based on where a box is going and how much it weighs. For the US, typically the FedEx will make the final delivery to your door, though sometimes we use USPS or UPS.

After your order has been processed, we will send you an email with tracking information. Or you can login to your account and see your current order status.

We currently only ship to the contiguous US, but we are working on expanding. Some of our products are also available in Canada. If you are outside of this region email connect@germ.rip to see what options might be available.

We don't accept returns on our disinfectants or perishable items, but we have a 30 day return policy on our equipment. Check out our full return policy.